Monday–Friday, 8am–5pm · Rockford, IL
Medicare guidance for Freeport residents.
Medicare questions for Freeport residents, with local address checks and Illinois public resources. Almond Insurance works from one office in Rockford — not a branch in Freeport.
Find Stephenson County public resources
For a Freeport home in Stephenson County, the Illinois directory identifies Northwestern Illinois Area Agency on Aging. Shared regional resources with Rockford do not mean that Medicare Advantage plans or provider networks are identical. Verify coverage for your home address.
Our only office is at 6870 Rote Rd Suite 101, Rockford, IL 61107. Call (815) 963-8963, Monday–Friday, 8am–5pm, to discuss a next step and confirm arrangements before planning a visit.
Your address, plan service area and care locations.
For Medicare Advantage, you must live in the particular plan’s approved service area; county boundaries can matter. Stand-alone Part D service areas may be broader, so do not assume the same county distinction applies to every drug plan. Medigap has separate state and policy rules. A ZIP code can help start a search, but ZIP code and carrier name alone do not establish availability or price. Confirm your residential address, county, plan year and current plan documents. Check provider participation and pharmacy details separately.
Medicare.gov: joining a plan and service-area checks · Provider access and coverage comparisons · CMS service-area definitions (2026 guidance, PDF)
Stephenson County: Northwestern Illinois Area Agency on Aging. The Illinois county directory identifies aging-service referrals, not insurance plan service areas. For free Medicare counseling and help finding a nearby site, contact Illinois SHIP at 1-800-252-8966 (711 TRS). These are independent public resources, not Almond partners.
Questions Freeport residents ask.
Does sharing an aging-service region with Rockford mean Freeport has the same plans?
No. An aging-agency service region is not a Medicare plan service area. Use your Stephenson County address for plan checks and ask Illinois SHIP for a counseling site convenient to you.
How can Freeport residents start a conversation with Almond?
Call (815) 963-8963 during office hours, Monday–Friday, 8am–5pm. Ask about the next step and available appointment arrangements before making travel plans. Our only office is 6870 Rote Rd Suite 101, Rockford, IL 61107. This page does not confirm a particular plan, appointment method or appointment time.
Other service-area guides.
These are community guides, not additional office locations or a list of available insurance plans.